2009 / 2010 Annual Report

~ Contents ~

• The Postmaster General's Statement
• Corporate Overview
• Hongkong Post Strategy Map
• Directorate Team
• Highlights of the Year 2009/10
• Outlook for 2010/11
• Contributions to International Initiatives
• Speedpost Service
• Letter Business
• Logistics
• The Year in Stamps
• Customer Service and Relationships
• Our People
• Corporate Social Responsibility
• Our Environment
• Awards 2009/10
• Our Pledge
• Financial Performance