Hongkong Post Circular Service

Hongkong Post Circular Service enables you to receive updated market news such as promotion discounts from the commercial sector as well as important information from the public sector including the government and non-governmental organizations.

Hongkong Post Circular Service mail is not only a piece of mail, it connects you to new experience. Apart from QR code that is commonly used in circular mail, marketers will be more and more adopting latest technologies such as augmented reality (AR) and virtual reality (VR) on the mail piece. You may click here to see some examples.

However, you may choose to stop from receiving circular mail simply by following the below guidelines.

How to opt-out from receiving unaddressed circular mail?

If you wish to opt-out from receiving unaddressed circular mail delivered by Hongkong Post, you can place a designated "No Circular Mail" sticker on your letter box, and our postmen will not deliver to you any unaddressed circular mail.

Where can you obtain the "No Circular Mail" stickers?

"No Circular Mail" stickers are available for free at all post offices, mobile post offices, Home Affairs Enquiry Centres of district offices, estate management offices of public housing estates and individual private properties.

How to use the "No Circular Mail" stickers?

By simply placing a "No Circular Mail" sticker at the top right hand area of the front of the letter box, our postmen will not deliver to that letter box any unaddressed circular mail. However, the "No Circular Mail" Opt-out Sticker Scheme does not cover unaddressed circular mail posted by government and related organisations, Legislative Councillors/District Councillors, election candidates, and election candidates and charitable bodies eligible for tax exempt under Section 88 of Inland Revenue Ordinance. Please also note that this scheme is not applicable to addressed advertising mail.

What should I do if someone has placed a "No Circular Mail" sticker on my letter box?

You can remove the sticker from your letter box and our postmen will deliver circular mail to you.

What should I do if I find the "No Circular Mail" sticker on my letter box has gone missing?

You can affix a new sticker to your letter box.

Place the sticker at the top right hand area of the front of the letter box

What should I do with the "No Circular Mail" sticker on my letter box when I move out?

Please remember to remove the "No Circular Mail" sticker from your letter box before you move out.

Click to see the Guidelines for using the "No Circular Mail" stickers.

To obtain the sticker through mail, please fill in this form or call 2921 2277.

Guidelines for using the "No Circular Mail" Stickers

Proper Display of Sticker

Place a "No Circular Mail" sticker at the top right hand area of the front of the letter box. To ensure that the sticker is effective, the recipient(s) in respect of such letter box should make sure that it is properly placed on the letter box concerned and is clearly visible. Hongkong Post shall not be responsible for any misplacement or loss of any sticker.

Exemptions

Unaddressed circular mail will not be delivered to letter boxes/delivery points labelled with a "No Circular Mail" sticker (except those from government and related organisations, Legislative Councillors/District Councillors, election candidates and charitable institutions or trusts of a public character which are exempt from tax under Section 88 of Inland Revenue Ordinance). The scheme, however, is not applicable to unaddressed promotional items not delivered through Hongkong Post or any addressed advertising mail.

Collective Agreement

Consensus must be reached on an opt-out from receiving circular mail by all the recipients (individual persons or organisations) of a mailing address. Hongkong Post will not be liable for any disputes or claims arising from the affixing of a "No Circular Mail" sticker.

Addresses without a letter box

For mailing addresses without a letter box, the "No Circular Mail" sticker should be placed at a conspicuous position of the front door.

Example of placing sticker at the front door