After posting an important document, a precious gift or a love letter, you wonder if the item has arrived? Used our registered service to receive a proof of delivery and you don’t have to wonder anymore.

Service FeaturesOpen/collapse

Note: Sundays and public holidays are excluded for the purpose of determining the date of posting for all mail items and for performance measurement under the performance pledges.


The postage rates depend on the weight of an item and an extra registration fee of $15.5 per item must be prepaid in addition to regular postage fee.

How to use the serviceOpen/collapse

* To facilitate the posting of registered items and promote green living, Hongkong Post will enhance the Registered Letter/ Packet Service in stages starting from 3 December 2018. Instead of using the multi-part address pack (Pos 650), senders only have to indicate clearly the addressee’s/ company’s name and address on the registered letter/ packet. At the time of posting, counter staff will affix a barcode label with the registered number onto the mail item in place of the address pack currently used and capture an image of the recipient’s name, address and the barcode label with our cameras at the counter for further processing. The data captured is the same as those indicated on the multi-part address pack (Pos 650).

Frequently Asked QuestionsOpen/collapse

  1. Which types of articles must be registered?
  2. How can I trace the item status?
  3. How to lodge enquiry?
  4. What is the enquiry period for Local Registered items?