| Payment method | Ways to correct |
|---|---|
In person |
Pay by cash / EPS / cheque / cashier’s order Customers should make the request for changes before 2:30pm on the same day at the prepaid post office. For customers failing to make the request before 2:30pm on the same day, please contact Private Franking Machine Unit of Hongkong Post directly for changes. However, such request on amendment may not be fulfilled on the same day. (Reminder: customers should check clearly the information on the receipt after making a payment.) |
By Post |
Customers should contact Private Franking Machine Unit of Hongkong Post directly for the request of changes. |
By electronic payment |
Customers should contact Private Franking Machine Unit of Hongkong Post directly for the request of changes, and provide the payment date, electronic payment number, prepaid amount, licence number and name of the licensee for Hongkong Post to retrieve the relevant record. (Reminder: customers should check the electronic payment number and prepaid amount when making a payment.) |