Only the following two types of information can be amended manually on the printed shipping labels:
| Information which can be amended manually | Details |
|---|---|
| Insurance details | The sender can amend insurance details manually on the printed shipping labels. Counter staff will then input the updated information into the system. |
| Item weight | Counter staff will verify whether the postal information on the shipping labels is consistent with that of the actual item and also measure the weight of the item. The weight shown on the electronic scale of HKP shall prevail. Counter staff will input the updated details into the system and revise the item weight manually on the printed shipping labels. |
Both the sender and counter staff are not allowed to amend any detail other than the above two types of information manually on the printed shipping labels. Otherwise, the indemnity may be affected. Thus, the sender must ensure correct inputting of the posting information before posting is made.