Senders can purchase extra insurance option for e-Express items. The existing extra insurance option is available (except mail items destined to Mexico and South Africa) at a flat premium of HK$10.5 with the maximum coverage of HK$5,000
For enquiries about the e-Express optional insurance coverage and claim issues, please contact Generali Insurance hotlines.
For insurance coverage: 2531 8940 / 3971 2693.
For claim issues: 2531 8972 / 2531 8973.