Senders can purchase extra insurance option for e-Express items. The existing extra insurance option is available (except mail items destined to Israel, Lebanon, Mexico, Russia and South Africa) at a flat premium of HK$11 with the maximum coverage of HK$5,000
In case of any enquiries about the insurance coverage and claims, customers are welcome to contact the companies by dialing the hotlines:
Insurance Coverage: 2531 8940 / 3971 2693
Insurance Claims: 2531 8972 / 2531 8973