PO Box

Pos 501/2 Notification of Collection of Registered/Record Delivery Item (For Mail Room)

Pos 6M Notification of Mail Collection (For Post Office Box / Mail Room)

Pos 407/2 Notification of Parcel Collection (For Mailroom)

Pos 501/4 Notification of Collection of Speedpost/ Local Courierpost / Registered Item (For Post Office Box Only)

Notification card for PO Box or Mail Room

• The Post Office will not arrange a mail redelivery or change of mail collection office.
• Please refer to the Need-to-know Guide for Mail Collection for the documents required for mail collection at post office counters.
• For local and inward parcels, the addressee is required to pay a demurrage charge if the parcel is not collected within the first 7 working days after the issue of the Notification of Collection of Parcel (Pos 407/3) (The charge is $2.7 per item per day counting from the day following the free retention period with a minimum charge of $22, except for returned parcels). The Post Office will then issue the Reminder Notification of Collection of Parcel (Pos 407A/2) to remind the addressee to collect the parcel. Upon the issue of Pos 407/3, local parcels will be retained for 14 working days.
• Inward parcels (including returned parcels) will be kept for two months from the issue date of the first notification card. The parcels will be available for collection at a designated post office within one month from the issue date of the first notification card. If the parcels are not collected at the designated post office within the first month of the retention period, please contact us within the second month of the retention period at 2573 1234 and provide (1) Item no. and (2) Reference no. to make an appointment to collect the parcels at Kowloon Bay Post Office (will be available for collection after 2 to 3 working days).
• If collection is not made within the retention period as indicated on the notification card, the item will be returned to the sender (if applicable) or regarded as an undeliverable item and disposed of in accordance with relevant procedures.