Looking Forward

During the past year, we launched new and improved services to meet the changing customer needs, particularly demands generated by e-Commerce. We will review our business strategy and operations on an ongoing basis, and take every opportunity to leverage on the latest technology to enhance our services provision.

Our Business

Hongkong Post Review

Arising from the Financial Secretary’s Budget Speech in February 2015, we are conducting a review on HKP’s business operation, with the objectives of further supporting the development of the logistics industry in Hong Kong and expanding its service offerings in response to market needs.

Closer Partnership with Customers

We will continue to explore work-sharing arrangements to improve our operational efficiency while allowing bulk posting customers to enjoy high quality postal service at attractive prices.

Our Infrastructure

Our Infrastructure

Reprovisioning of the General Post Office (GPO) Building

To make way for the development of the New Central Harbourfront, the existing GPO Building will need to be reprovisioned. While districttied facilities currently accommodated in the GPO Building, including the GPO Delivery Office, the GPO Speedpost Section, the GPO counters and Post Office Box Section will be reprovisioned in Central District, the HKP Headquarters will be relocated elsewhere. HKP is closely working with relevant Government departments to take forward the reprovisioning project.

Mail Flow Management and Tracking System

We will replace the existing Track and Trace System by a new Mail Flow Management and Tracking System. New functionalities will be added to enhance operational efficiency and improve planning, deployment and monitoring of operational resources. System development commenced in late 2014, and the new system will be fully commissioned by mid-2017.

Mechanised Letter Sorting System

We are in the process of installing a Chinese Character Address Recognition function in the Mechanised Letter Sorting Systems in the Central Mail Centre. The project is implemented in phases from mid-2015 to late 2016. Upon project completion, about 91 000 machinable letters with printed local addresses in Chinese can be sorted mechanically every day.

Please click here to download Looking Forward [PDF, 2 pages of 615KB]