To foster a learning culture in the Department, e-learning programmes are available on the HKP intranet for all staff to access training materials relevant to their jobs.
As at end March 2015, HKP had 5 090 civil servants and 1 942 non-civil service contract staff in its team to cope with the day-to-day operational workload, which could fluctuate widely depending on the market conditions and the postal volume.
To meet HKP’s evolving business needs and ensure efficient operation, we devote continuous effort to equip our workforce with the necessary professional knowledge and skill set. Vocational training covering different operational functions, product knowledge, occupational safety and health as well as customer service skills is arranged for our staff for performance enhancement. In addition, professional development programmes are offered to develop the supervisory, staff management and leadership skills of our staff and to prepare them for career development. This is supplemented by on-the-job coaching, briefings and experience sharing sessions. The number of training days offered to staff in 2014/15 increased to 39 432 days, compared to 37 862 days in the previous year.
We rolled out a number of initiatives during the year to enhance integrity management in HKP. In addition to the inclusion of integrity management in the induction courses for all new recruits, seminars and workshops are organised regularly for senior officers to share experience and best practices in relevant fields such as procurement, contract management and financial management. We also invited representatives from the Independent Commission Against Corruption to conduct talks for our staff to raise their awareness about the nurturing of a clean civil service culture, the importance of supervisory accountability and the managing of staff integrity.
To foster a learning culture in the Department, e-learning programmes are available on the HKP intranet for all staff to access training materials relevant to their jobs.
HKP strives to maintain a safe and healthy environment for all staff in accordance with the Department’s occupational safety and health strategy and its Safety Management System. Training on occupational safety and health, focusing on measures to prevent injury at work, is provided for frontline staff and managerial grade officers. Regular safety audits are conducted for all units to ensure compliance with the regulatory requirements. The employee’s injury on duty related cases decreased from 278 cases in 2010 to 219 cases in 2014.
Before the new Central Mail Centre came into full operation in October 2014, a comprehensive risk assessment on occupational safety and health issues was conducted with the assistance of external professionals from the Occupational Safety and Health Council to ensure full compliance with all prevailing safety and health requirements and to identify opportunities for continuous improvement in the design of safe work procedures.
The PORC organises recreational and sport activities for HKP staff and their families. These activities provide opportunities for relaxation and fostering the team spirit of our workforce. In 2014/15, interest group activities such as yoga, tennis, Wing Chun and Pilates classes, badminton, football, basketball and long run competitions as well as local tours were organised.
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