Following a review of the changing postal behaviour of the local population, improvements in public transport and the availability of additional channels of service provision, the planning guidelines for post offices in the Hong Kong Planning Standards and Guidelines were revised in December 2014. Under the revised guidelines, large groups of population in urban areas should have access to a post office within 1.2 km from where they reside or work. For rural areas, a distance of 3.2 km is assumed for planning purpose.
As at end March 2015, HKP operated an extensive network of 127 post offices (including 2 mobile post offices) throughout the territory. We will keep this network under regular review in the light of the updated planning guidelines and the prevailing postal service demand.
Lee On Post Office and Sha Kok Post Office were reprovisioned in September 2014. Customers of these two post offices enjoy improved service provision in a user-focused environment after reprovisioning.
In June 2014, we launched a new counter collection service for online purchases made on Taobao.com. E-shoppers benefit from the convenience of collecting their purchases at a post office of their choice at an economical shipping cost. The service receives an enthusiastic market response.
The transaction volume of PayThruPost stayed stable during the year. We continued to recruit new merchants joining the service. For instance, Senior Citizen Home Safety Association, which is well-known for its Personal Emergency Link Service, joined PayThruPost in August 2014.
HKP develops new stationery items and collectible items from time to time in response to market demands. In July 2014, we expanded our popular postal stationery product range by introducing a new series of carton boxes in flat shape - the Lecture Box series. In addition, a set of three high-quality postal vehicle models, featuring a Mail Delivery Car, a Mail Delivery Van and a Mobile Post Office, were added to our collection of postal vehicle models.
HKP offers suitable space in our extensive postal infrastructure for advertising and other uses, e.g. installing ATMs in post offices, advertising on HKP’s second pouch boxes and the external walls of selected post offices.
Please click here to download Retail Business [PDF, 2 pages of 669KB]