The growth of local and cross-boundary e-Commerce for merchandise of all kinds has generated demand for different delivery solutions. HKP offers a range of services that address the specific needs of internet traders and e-shoppers. Selected services are highlighted below.
Smart Post
with basic mail tracking and email notification of mail acceptance and delivery status as well as a choice between mail delivery and post office collection
Local CourierPost
courier service with full mail tracking and proof of delivery as well as guaranteed delivery time
Post Office Counter Collection
a customised counter collection service to provide merchants a choice of collection at the post office
Speedpost
with a global reach of over 210 destinations; delivery to major international cities on the same night or the next working day after posting at the earliest; reasonable and all-inclusive pricing and full-scale mail tracking
e-EMS
a new service launched in July 2014 to deliver e-Commerce items from overseas through Hong Kong to Mainland China
iMailR
for bulk posting of Registered Air Mail items
Bulk Air Mail
an economical solution for sending ordinary Air Mail items in bulk
e-Express
an economical delivery solution with tracking for items not exceeding 2 kg; currently covers Australia, Canada, New Zealand, Russia, the United Kingdom and the United States and the network is expanding
Cool EMS Box
a new EMS service launched in collaboration with Japan Post in July 2014 for delivering chilled items from Japan to Hong Kong
To facilitate posting preparation by e-merchants and streamline mail acceptance at counters, HKP has developed two online posting platforms, namely EC-Ship and My Speedpost, as well as Application Program Interfaces for batch uploading of posting information.
ShopThruPost is an online shopping platform for HKP’s products (e.g. philatelic products, souvenirs items and postal stationery) and merchandise offered by other retailers, supported by HKP’s delivery service. Delivery options include door delivery and counter collection.
Hongkong Post e-Cert supports online identity authentication and ensures the integrity, confidentiality and non-repudiation of the data transmitted in electronic transactions. We started issuing e-Cert on Smart ID Card with 2048-bit RSA key length in May 2014.
To meet customer needs arising from e-Commerce, we will continue to develop service solutions in collaboration with other postal operators and service partners.
Please click here to download Hongkong Post Supports e-Commerce [PDF, 2 pages of 807KB]