In Linking People, Hongkong Post strives to fulfill our social obligation to bring people together locally and around the world by delivering correspondence and merchandise promptly and reliably at uniform, affordable prices.
In Delivering Business, Hongkong Post creates added value for the economy of Hong Kong by providing business solutions to different sectors and maintaining the viability of Hongkong Post through diversification into new business areas.
To be recognised in Hong Kong as an outstanding service organisation
To be recognised worldwide as an outstanding postal service
To be a totally committed and valued workforce
To achieve consistently the highest levels of customer satisfaction
To be a viable business with sufficient resources to invest in our future
To anticipate changes and respond proactively
To care about our customers and our colleagues
To excel through development, teamwork and innovation
| Strategic Direction | Strategic Perspectives | Strategies | Cluster of Goals | |
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| Linking People | ||||
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Learning & Growth | World Class People |
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| Customers | Customer Focused Organisation |
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| Financial | Sustained Profitability |
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| Delivering Business | ||||
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Internal Processes | World Class Facilities |
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| Modern Business Management Systems |
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| Reputable Brand |
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| Innovate for the Future |
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Please click here to download Hongkong Post Strategy Map [PDF, 2 pages of 604KB]