Hongkong Post has witnessed phenomenal changes since it came into being as a solitary post office on Hong Kong Island in 1841. Today, we boast a network of 128 post offices across the territory and a suite of products and services that meet the demands of the digital age while observing our founding mandate of providing reliable and efficient postal services to the community.
In 2011, we celebrated the 170th anniversary of postal service in Hong Kong. During this year of celebration, we organised a variety of activities to engage and inform our customers, the public as well as our staff. A commemorative stamp sheetlet was issued in August 2011 to mark this special occasion. Building on the service culture of Hongkong Post and our solid achievements in service provision over the years, our entire team will continue to serve our community with professionalism.
Hongkong Post has continued to introduce products and services to help people communicate and do business, leveraging opportunities offered by advances in electronic communications, particularly in the area of e-commerce. Internet traders are now a significant market for our services. Hongkong Post facilitates their operations by providing a comprehensive range of postal solutions, including an online platform to prepare mails, online access to mail delivery status and posting history, an online retail outlet (ShopThruPost) as well as order fulfilment service.
While surveys indicate that individuals are increasingly using electronic communications rather than letters, postal mail remains an important medium of communication for corporate customers. Recognising this trend, we have implemented various initiatives to streamline operations and optimise the utilisation of infrastructure at our mail processing centres. In this connection, we will open a new mail centre in 2014.
Regular surveys and customer feedback show that Hongkong Post is delivering what the local community of users need - efficient and reliable postal services at affordable prices. Our ability to continue to develop and provide quality services that satisfy the evolving needs of the market will secure our future.
Please click here to download Corporate Overview [PDF, 2 pages of 692KB]